Express Parcel is an air express parcel product providing time bound delivery of parcels. These parcels will be transmitted through air or any other fastest mean available.
  • Minimum chargeable weight for which Express Parcel consignments will be booked is 0.5 Kg. Maximum weight of Express Parcel consignments which shall be booked across the Post Office counter by a retail customer shall be 20Kg whereas maximum weight of Express Parcel consignments which can be booked by a contractual (business/ corporate) customer at identified centers is 35 Kg.
  • Door to Door Service: All Express Parcel consignments shall be given door delivery irrespective of its weight. Business/ Corporate customers are provided pick-up facility from their premises.
  • Insurance: No compulsory coverage of insurance shall be necessary for Express Parcel consignments irrespective of weight or value thereof.
  • Redirection & Return to sender: Redirection facility shall not be available to customers of the Express Parcel; however consignments can be returned to sender in cases wherever same could not be delivered. Consignments will be returned to the sender through the same transmission channel through which it was received.
  • Compensation: In case of the loss or damage of the Express Parcel or contents thereof, the compensation payable shall be restricted to one thousand rupees or the actual value of the parcel or the content lost, whichever is less
  • Postage Payment:
    • Retail customers can pay postage for availing the services either in the form of postage stamps or Cash or through franking.
    • For corporate customers, following payment options are available:
      • Advance Deposit facility: Customer may avail advance deposit facility.
      • Credit facility: Customers may avail Credit facility for booking of Express Parcel consignments fulfilling the conditions and criterion prescribed for same.
      • Payment at the time of booking: Corporate customer who does not want to avail either credit facility or advance Deposit Account facility for booking of their Express Parcel consignments, can make the payment as and when they give the consignments for booking.
  • Volume discount: bulk or corporate customers who sign an agreement with Department are offered attractive discount subject to criterion prescribed. Value Payable/ Cash on Delivery
  • Value payable Express Parcel facility is available for retail customers. Under this facility customers can get collected up to Rs. 5000/- as value of goods at the time of delivery.
Tariff of Express Parcel
Weight Slab
Upto 500 grams
Every additional 500 grams upto 5 Kilograms
Every additional 500 grams above 5 Kilograms
Within State
Neighbouring State
Other State
Between Metro and Sate Capital*
*Provided it is not covered under, within state or neighbouring State.
The above tariff shall be exclusive of taxes and the taxes, if leviable, have to be paid extra as notified by the Central Government from time to time.
Express Parcel information:
Business Development Group : 033 2212 0242, 033 2212 0166, E-Mail :
More on service.
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Last updated on Sunday 9th August 2020.