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 From The Chief Postmaster General, West Bengal
 News and Events
A silent revolution

    India Post launched project DARPAN in the year 2017-2018 (Digital Advancement of Rural Post Offices for a New India) aimed at strengthening the process of financial inclusion of rural population through Rural Information and Communication Technology. In this project Branch Post Offices functioning in the rural areas were provided with a device called MCD (Main Computing Device), supported by a solar powered UPS system for uninterrupted power supply wherever required. These devices were connected with Core Banking System (CBS) of India Post through dedicated connectivity network.

    In West Bengal Circle, a massive initiative was taken to train the Gramin Dak Sevaks (GDS) working in 7,229 Branch Post Offices, located in the remote corners of State. How effectively such a sophisticated technological system can function effectively in the rural area of the country was a matter of concern to many. However to India Post this was an all important project as that aimed to provide following benefits to our rural population:
• All transactions in the Extra-Departmental Grameen Post Offices, in respect of various savings schemes (viz Savings Bank, Recurring Deposit, Sukanya Samridhri Yojona), will now be intehgrated with the Core Banking System of the Departmental Post Offices.
• Payment of premiums for Rural Postal Life Insurance (RPLI) policies and other similar transactions will now be instantly updated in the ledger of the individual policy holders, maintained in the central server.
• Status of delivery of the Speed Post and Registered mails and parcels will be instantly reflected in the tracking system of the India Post.

Earlier, before launching of the project DARPAN, transactions carried out in Branch Offices used to take 3 to 4 days for updation in the central sever as such transactions were fed in the software system through nearest departmental Post Office which may function 30-40 Kms. away from the Branch Post Office. It was found that in West Bengal 5,48,981 transactions had taken place in May 2019 through the new RICT system involving an amount of nearly Rs. 142 crores (Rs. 141,84,74,774/-) . This huge number of transactions indicated that our rural population is gaining trust and confidence on the financial services of the Department. I believe that effective implementation of the project DARPAN is one of the most significant steps in recent years towards financial inclusion of rural population – a silent revolution !

I whole heartedly congratulate our Grameen Dak Sevaks (GDS) who have made this revolution to happen. I am sure the project DARPAN will have same impact on the mindset of India’s rural population as Computerized Railway Reservation System had on the mindset of urban India a generation back.

July 1,2019
Gautam Bhattacharya
Chief Postmaster General
West Bengal, Sikkim, A&N Islands

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Last updated on 16th September, 2019.